1. Delivery Policy





1.1. Next day delivery anywhere in Ireland provided orders are received by us before 17:00pm and we have the stock.

1.2. Please note that a few products require a slightly longer delivery time and you will be informed by e-mail of the alternative delivery date. These items may also incur an additional delivery charge, of which you will be notified by e-mail, before the order is processed.


2. Delivery charges


2.1. For orders of €75 and over in value: Delivery is FREE OF CHARGE

2.2. For orders under €75 in value: Delivery will cost €6.95 Charges exclude VAT.


3. Backorders


3.1. Any item that is out of stock when ordered will be placed on backorder; you will be notified by e-mail of the expected delivery date.

3.2. Should we receive no response to our e-mail we will assume that you wish to accept the goods on the date as specified.


If the delivery date is unacceptable please respond to our e-mail and we will cancel the backorder and either credit your credit card or, if you are an account customer, you will not be invoiced.




Hassle Free Returns Policy





If something doesn't quite meet your needs, we offer a 7-day returns policy.  We'll collect the item for free and give you a credit (providing it's in re-saleable condition). This means that the product is in the original packaging and unopened. After you contact us about a return, we'll email you a returns number and arrange for a collection.  Within three working days we'll have your order back in our warehouse and a credit note/refund will be issued within 14 calendar days.


Whilst we make every effort to ensure that the information on our website is correct, if you receive an item which is not as described, please contact us within 7 days of receiving the item.

All we ask is that your item is in its original, unopened, packaging without any markings or scribbles. Goods which are returned that do not match the returns requested or are unfit for resale, will not be credited. Also we request that furniture be checked carefully for any damages before they are signed for and accepted with our drivers. Reported furniture damage will not be processed unless we are notified at the point of delivery.

If you're short of an item in your order, please let us know within three days of delivery and we'll take care of things for you.


If you contact us more than 7 days after delivery, we may be able to accept the goods back but not necessarily at full-credit value. Due to health and safety reasons we're unable to take back any food or drink items, coffee and water, clothing, safety clothing, footwear, safety footwear, socks etc. 

 

If you qualify for a free reward by satisfying a minimum spend threshold and you decide to return some of the goods purchased which reduces your order value below the minimum spend threshold, you will need to return (at your cost) the free reward to receive a credit or refund. Similarly, where a free gift is offered subject to the purchase of a specified item, if you decide to return the specified item, you will need to return (at your cost) the free gift to receive a credit or refund.



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